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PRIVACY POLICY

Introduction

At www.foothaven.shop, we recognize that your privacy is as important as the quality of our footwear. Whether you're browsing our curated selection of performance basketball shoes, professional chef footwear, or elegant business shoes, we are committed to safeguarding your personal information with the same precision we apply to crafting our products. This policy outlines how we collect, use, and protect your data to ensure transparency and build lasting trust.

Information We Collect

When you interact with our site, we gather two types of information: automated data (like your IP address, device type, and browsing behavior through cookies) and voluntary details you provide during purchases, account creation, or customer service requests. The latter may include your name, shipping address, payment information, and preferences—such as your interest in slip-on casuals or rugged combat boots—to tailor your experience.

How We Use Your Data

Your information powers seamless transactions, personalized recommendations (like suggesting rain boots based on past purchases), and responsive support. We analyze aggregated browsing patterns to refine our collection—for instance, optimizing the display of tuxedo shoes for corporate clients or highlighting non-slip kitchen footwear for culinary professionals. Occasionally, we may contact you about promotions, but only with your explicit consent.

Cookies and Tracking Technologies

Cookies help www.foothaven.shop remember your cart items, streamline logins, and understand how visitors explore our range—be it high-performance training shoes or wingtip business footwear. Functional cookies ensure smooth checkout processes, while analytical ones (like Google Analytics) track broader trends without identifying individuals. You can manage cookie preferences via your browser settings, though disabling them may limit features like saved wishlists.

Data Security Measures

We employ industry-standard encryption (SSL/TLS) for all transactions and store sensitive data like payment details in tokenized form. Regular security audits and restricted employee access protocols further shield your information from unauthorized breaches. While no system is infallible, we continuously update our defenses to match evolving threats—because protecting your data is as critical as delivering premium footwear.

Third-Party Sharing

Trusted partners assist in essential operations: payment processors (e.g., Stripe, PayPal) handle transactions, logistics providers manage deliveries, and marketing platforms (like Meta Ads) help reach potential customers—all under strict confidentiality agreements. We never sell your data to unrelated third parties. For transparency, a full list of subprocessors is available upon request to [email protected].

User Rights and Contact

You retain control over your data. Request access to, corrections of, or deletion of your account details anytime. To exercise these rights or report concerns—such as unwanted marketing communications—email us at [email protected]. We respond within 14 business days and will gladly explain our processes in plain language, because clarity is the foundation of trust.

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